XML iOS configuration script tool
Since the iOS auto-configure really didn't work in 11.48+, we need another solution. iPhones configure to be a big time suck on support. For some reason, Apple continues to ignore simplicity in this area and as big as they are, they're not going to change something for the minority, cPanel users.
We need a WORKING iOS configuration utility for cPanel desperately! It takes an average of 45 minutes per client to walk them through getting the iPhone email working after they botch the setup. This is costing us a lot of time and money.
GoDaddy has one: https://support.godaddy.com/help/article/8311/automatically-setting-up-email-on-your-ios-device
and another company created a free service: https://iphoneconfig.com/
Here's a python script that creates iOS config files:https://github.com/sys4/automx/releases/tag/v0.10.2
Why can't a smart company like cPanel do the same? Have an icon on the cPanel to link to a screen, or build a script with an API where we can build a screen in PHP so that our users can have an XML file emailed to them that will automate the setup of their email on iOS devices?
I like this idea 
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The configuration via profiles has one big disadvantage. You cannot change certain configuration fields by hand afterwards. These profiles are more for IT management where you manage the mobile devices of your employees.
The attitudes of all mobile device platforms are "You don't a third party for email services. You need only ours".
A autoconfigure feature like with Thunderbird would be nice. But i don't see this on iOS.
The configuration via profiles has one big disadvantage. You cannot change certain configuration fields by hand afterwards. These profiles are more for IT management where you manage the mobile devices of your employees.
The attitudes of all mobile device platforms are "You don't a third party for email services. You need only ours".
A autoconfigure feature like with Thunderbird would be nice. But i don't see this on iOS.
Thanks for the comment. This gets back to my second point of having a script with an API where we can create a front-end if we need too where our users could fill in their email address and password and the rest is automated. GoDaddy did this and they are a large cPanel shop so, I'm figuring it can be done and everything in our world has caveats LOL.
Thanks for the comment. This gets back to my second point of having a script with an API where we can create a front-end if we need too where our users could fill in their email address and password and the rest is automated. GoDaddy did this and they are a large cPanel shop so, I'm figuring it can be done and everything in our world has caveats LOL.
A .mobileconfig xml file is already available and can be installed from "Configure Email Client" area from the Mail Accounts page
A .mobileconfig xml file is already available and can be installed from "Configure Email Client" area from the Mail Accounts page
cpanelnick - thanks for that info. The only downside to this method is it takes a LOT of clicks and navigating to get to that link. Once you do, you keep getting messages about the profile not being signed. Most users would cancel out at that point.
After logging into cPanel with an iPhone (or smartphone), it would be ideal to have some kind of quick link to that page and once the users click the obvious link to install that profile, they wouldn't get an unsigned message.
Question is, can you get to this script from the command line so that we can use it from WHMCS making it WAY easier to get to?
cpanelnick - thanks for that info. The only downside to this method is it takes a LOT of clicks and navigating to get to that link. Once you do, you keep getting messages about the profile not being signed. Most users would cancel out at that point.
After logging into cPanel with an iPhone (or smartphone), it would be ideal to have some kind of quick link to that page and once the users click the obvious link to install that profile, they wouldn't get an unsigned message.
Question is, can you get to this script from the command line so that we can use it from WHMCS making it WAY easier to get to?
Just spoke with WHMCS and the answer is no, you cannot access any API to do this. The best you can do is create a script to link to the email configuration page.
Just spoke with WHMCS and the answer is no, you cannot access any API to do this. The best you can do is create a script to link to the email configuration page.
We plan on signing these and providing them via WHM api in 11.52
We plan on signing these and providing them via WHM api in 11.52
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