As a hosting provider, I would like the ability to set a limit on the lifetime of email messages (deleting after a certain number of days that I specify) so that I don’t have to manually delete emails for customers who have exceeded their quota due to too much mail.
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The problem:
Clients who use e-mail accounts created via cPanel are often not very sure on how to setup up their e-mail clients correctly. This is made worse by the fact that there are so many different e-mail clients available, often with a client user more than one (due to different devices reading the same e-mail account).
Setting up accounts at all is often troublesome, but even for those that manage nearly all clients in my experience (over 10 years) fail to adjust their settings so that read e-mails are deleted from the server after a given period of time. Often a mobile e-mail client wont even have that option. Desktop clients rarely have that option for sent items, only the inbox is maintained.
The net result of this is I routinely have clients using up their mailbox quotas. This means e-mails bounce and things are disrupted for their business. I then have to increase their quota or try and teach them about mailbox management (which never works). I can't keep increasing quotas as clients are now getting large mailboxes that are filling up the entire server.
At the moment the only other alternative is to talk to the client and discuss what e-mails can be deleted, and then I have to go and do this for them on cPanel using the Dovecot rules.
When this problem is repeated across an entire client base I end up losing many hours myself as well the issue the client has with not receiving e-mails.
The solution:
All I need is a single rule for all mailboxes that I can pass on to clients that is clear and understandable i.e messages over X months will be deleted. This would apply to sent and inbox folders. Ideally this would be a global setting on WHM, if that is not possible then it could be set via the cPanel.
The current arrangement is chaotic and unprofessional, it leads to uncertainty and impacts on the bottom line. I hope something like this can be implemented very soon.
I like this idea 
I'm going through some of our historical requests, and I want to clarify yours a bit. Can you please clarify: do you mean that you wish to have email older than x number of days removed from an account? If so, this seems like something that could potentially cause customers to lose email that they wish to retain. In your mind is this something that would be managed by the cPanel user, or would it be managed by the root/reseller user?
I'm going through some of our historical requests, and I want to clarify yours a bit. Can you please clarify: do you mean that you wish to have email older than x number of days removed from an account? If so, this seems like something that could potentially cause customers to lose email that they wish to retain. In your mind is this something that would be managed by the cPanel user, or would it be managed by the root/reseller user?
If I understand correctly, I think this may be referring specifically to something like the SpamAssassin Spam Box to prevent it from growing too large and unwieldy. I believe this is feasible by just extending Dovecot's auto-deletion plugin configuration for Trash folders to include the SpamAssassin Spam Box (.spam) folder.
If I understand correctly, I think this may be referring specifically to something like the SpamAssassin Spam Box to prevent it from growing too large and unwieldy. I believe this is feasible by just extending Dovecot's auto-deletion plugin configuration for Trash folders to include the SpamAssassin Spam Box (.spam) folder.
Something like this is necessary on a per folder/structure basis. For example, set trash folder to retain 30 days.. How many users just don't empty trash and just use and use and use up space? Also, for certain other types of folders/users this is useful. I have users that forward mail to other boxes/services but want to retain mail in the original inbox for the last 30/60/whatever days. This is easily done in mail client like Thunderbird or Outlook and most webmails support this (gmail, yahoo, even hotmail and aol) but cpanel mail boxes do not.
There should be cpanel account wide policy (like for trash), and there should be per email account/user per folder policies (that user can set or cpanel admin can set). Also, policy should be able to exclude emails marked a certain way (for example starred/flagged.) Again, gmail and other mail systems have made this standard and I'm surprised that cPanel is lacking this seemingly basic feature.
Something like this is necessary on a per folder/structure basis. For example, set trash folder to retain 30 days.. How many users just don't empty trash and just use and use and use up space? Also, for certain other types of folders/users this is useful. I have users that forward mail to other boxes/services but want to retain mail in the original inbox for the last 30/60/whatever days. This is easily done in mail client like Thunderbird or Outlook and most webmails support this (gmail, yahoo, even hotmail and aol) but cpanel mail boxes do not.
There should be cpanel account wide policy (like for trash), and there should be per email account/user per folder policies (that user can set or cpanel admin can set). Also, policy should be able to exclude emails marked a certain way (for example starred/flagged.) Again, gmail and other mail systems have made this standard and I'm surprised that cPanel is lacking this seemingly basic feature.
would be great to delete 30 days old emails automatically in all spam/trash folders ;)
would be great to delete 30 days old emails automatically in all spam/trash folders ;)
I would also very much like to see this.
Office365/Exchange has this, where per folder you can set the policy to auto delete after X days.
Very useful for folders that get a lot of server related notifications (eg: cpanel/root emails). Useful if you filter all your newsletters / marketing emails into a specific folder too.
I would also very much like to see this.
Office365/Exchange has this, where per folder you can set the policy to auto delete after X days.
Very useful for folders that get a lot of server related notifications (eg: cpanel/root emails). Useful if you filter all your newsletters / marketing emails into a specific folder too.
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