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Confusing Password Disambiguation (Is it an i or an l or a 1?)

Bryan Riester shared this idea 9 years ago
Open Discussion

Aren't you sick of users coming back to you with an auto-generated password, unable to enter it correctly because humans have issues telling an I from an l?

An easy fix is to spell it out for them, like this:

<p>[p]

Your password follows. Below it are any confusing parts written out for your convenience.

ja0921da092uutz

jazero92onedazero92uutz

Replies (3)

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1

Excellent request! I actually wrote my own generator in PHP just because cPanel's generator was doing what you described. It would be great if this problem was solved.

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1

Ever have to reset all passwords in an entire domain?


Copy/paste is the only option for several hundred new passwords.

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So here's the latest revision of our password input field and generator (this is when the generation options are expanded). This appears in only a few places in the product right now, but should be slowly rolling out across the product as we get to interfaces and update them. ca7525b49d9103ccab5ec143c7afb853

I don't believe that it avoids the visual collisions of characters like you're talking about though (another product manager may have to chime in with specifics about it).

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