Bandwidth overruns - notify only, don't suspend account
Open Discussion
My understanding is that there's no opportunity to have WHM auto-notify account holders who have exceeded their bandwidth without also auto-suspending their account. This has been well discussed here:
http://forums.cpanel.net/f5/bandwidth-overage-notify-only-130809.html
It's essential that we should be able to auto-notify accounts that are exceed their bandwidth *without* also suspending their accounts.
Thanks,
Ross
I like this idea 
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I agree, this is essential.
In my opinion, the default setting (disable HTTP without notifying anyone) represents horrible customer service.
I agree, this is essential.
In my opinion, the default setting (disable HTTP without notifying anyone) represents horrible customer service.
Needs to have a per-package setting of "delay before suspending on overages" so we can set 1 day or 1 hour or never or immediate
Needs to have a per-package setting of "delay before suspending on overages" so we can set 1 day or 1 hour or never or immediate
It would be great to have this setting on a per user basis. Soft-limits would be helpful as well as hard-limits.
It would be great to have this setting on a per user basis. Soft-limits would be helpful as well as hard-limits.
+1 for soft limits :)
+1 for soft limits :)
Any improvement in this area would be very welcomed. Right now it is "All or Nothing". I would like to have bandwidth limits, but having my customers' sites suddenly become unavailable is not acceptable.
Any improvement in this area would be very welcomed. Right now it is "All or Nothing". I would like to have bandwidth limits, but having my customers' sites suddenly become unavailable is not acceptable.
That is needed for sure!
Highly appreciated...
What do you think cPanel? When can we get it?
That is needed for sure!
Highly appreciated...
What do you think cPanel? When can we get it?
I would like this very much. Maybe give users the choice of either being suspended or accepting possible overage fees (I'm pretty sure this is already a feature in whmcs).
The warning could be customised to include upgrade instructions and a warning of the possible overage fees.
I would like this very much. Maybe give users the choice of either being suspended or accepting possible overage fees (I'm pretty sure this is already a feature in whmcs).
The warning could be customised to include upgrade instructions and a warning of the possible overage fees.
+1 for soft limits or similar.
Users or admins need to be notified even if limits are not really honored. Server global or individual package level, don't care as long as it can be done.
Please, please make this happen.
+1 for soft limits or similar.
Users or admins need to be notified even if limits are not really honored. Server global or individual package level, don't care as long as it can be done.
Please, please make this happen.
We should have both soft limits and hard limits, some hosts might want to set the hard limit to twice the softlimit. This would allow us to increase the quality of our service. We don't like having accounts stop working when they hit their limit and want customers to be warned and see in cPanel that they are over their limit without being blocked. We still want to set a hard limit to prevent an account from taking down the server
We should have both soft limits and hard limits, some hosts might want to set the hard limit to twice the softlimit. This would allow us to increase the quality of our service. We don't like having accounts stop working when they hit their limit and want customers to be warned and see in cPanel that they are over their limit without being blocked. We still want to set a hard limit to prevent an account from taking down the server
+1 essential, actually really surprised this wasn't one of the first functions built..
+1 essential, actually really surprised this wasn't one of the first functions built..
+1 There really needs to be the option for soft limits. I wanted to just give the option to charge users for going over. I disabled bandwidth account suspension, but the only notice they will get is a bill at the end of the month.
+1 There really needs to be the option for soft limits. I wanted to just give the option to charge users for going over. I disabled bandwidth account suspension, but the only notice they will get is a bill at the end of the month.
+1 we need soft and hard bandwidth limits. WHMCS already supports this (It's even there in package creation for cPanel-type servers) but it doesn't seem to do anything because cPanel doesn't do it.
+1 we need soft and hard bandwidth limits. WHMCS already supports this (It's even there in package creation for cPanel-type servers) but it doesn't seem to do anything because cPanel doesn't do it.
This seems like a simple feature, a quick if then statement in the bandwidth module, to correct a terrible user experience issue. Why was suspending users accounts ever considered a good thing?
This seems like a simple feature, a quick if then statement in the bandwidth module, to correct a terrible user experience issue. Why was suspending users accounts ever considered a good thing?
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