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Transfer a website between two servers using (Transfer Tool)

Ahmed Hamdy shared this idea 4 years ago
Already Exists

As a System Administrator, I would like a feature improvement for the Transfer Tool.

If you would like to transfer a website between two servers using the Transfer Tool, there is a step needed to be changed its turn in the transfer process.

This step is the changing of the DNS record from the old server to the new server, I see that this process currently takes effect at the beginning of the transfer process, so the website becomes offline (showing a blank page) for a while until the transfer process is completed.

I advise changing the turn of this step (Changing the DNS record) to be the last step of the transfer process after transferring the website data to avoid this issue.

Replies (1)

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This isn't how streaming transfers work and if you're seeing a different behavior I'd suggest you open a ticket with support. During the transfer, none of the zone files are updated until the transfer is complete and this is visible in the transfer log, it's a separate subtask that handles this after the data transfer itself is complete.

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