Our features site is undergoing a refresh! Be sure to explore the revamped site and discover our latest product roadmap launching here on Monday, March 18th.
New Topic
cPanel & WHM Feature RequestsTopicEmail
Properties
Category Email
Tags Port 25 Blocked, SMTP Relay, Can't send email, External SMTP Server

SMTP Relays are also called Smart Hosts... but nobody knows that!

accularian shared this idea 3 years ago
Open Discussion

This is regarding document https:--support.cpanel.net-hc-en-us-articles-360052412573-How-to-Set-a-Third-Party-Smarthost?source=search&auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjo5Mjc3OTc5LCJ1c2VyX2lkIjoxNTAzMjE1NzE5ODgyLCJ0aWNrZXRfaWQiOjk0MzEzNDkwLCJjaGFubmVsX2lkIjo2MywidHlwZSI6IlNFQVJDSCIsImV4cCI6MTYyMDMxNjQxNX0.pB0WHpsSpRwDntEm1Rk65_zuBo2buWvTRjFr437ozm8

After a long search as to why my brand new VPS server at GoDaddy would not send email, I discovered that they block port 25... as most providers do. I found out that I can use their SMTP Relay server and they gave me the address but could not tell me where to enter it into WHM.

A search of the cPanel Forums and Docs did not turn up the required secret but Anthony May, my support tech, pointed me to this document and I was able to enter the data in about 10 seconds!

I was searching for "SMTP Relay" which could not be found.

Could we possibly add the following phrases to this document.... .... "SMTP Relay", "SMTP Relays", "Port 25 Blocked" "Why can't I send email" "External SMTP Hosts", etc?

3 I like this idea 0  
Leave a Comment
 
Attach a file

cPanel, WebHost Manager and WHM are registered trademarks of cPanel, L.L.C. for providing its computer software that facilitates the management and configuration of Internet web servers.